Upon purchase of any mobile phone product at Fortress, you are entitled the "Mobile Data Transfer Package" (the first 150GB of mobile data) for free once or pay a fee of HK$300 to join the "Mobile Data Transfer Package" (the first 150GB of mobile data) once. For the first 150GB, an additional service fee (HK$200) will be charged, up to a maximum of 300GB. 

Whenever you get a new phone, You get a trouble that thinking about transferring the data from my old phone! Don’t be surprised, Fortress Pro-Team can help you! Now we provides "mobile phone data transfer service package", even if it is the same platform or cross-platform (iOS/Android) mobile phones, there will be no problem! Transfer mobile phone data to our Pro Team. We are appreciate to serve you

In addition, the service will include one more section (One-to-One Smart Phone Setup Service) to give you a deeper understanding of your new mobile phone.

This includes mobile phone data, Chat Apps data (WhatsApp / WeChat)*  (maximum limit of 40GB)

Transferrable Data Content:

‧ Contact / Call History

‧ Message

‧ Photo / Picture / Video

‧ Audio

‧ File / Document

*For the first 150GB, an additional service fee (HK$200) will be charged, up to a maximum of 300GB. 

Chat Apps ( WhatsApp / WeChat ) (maximum limit of 40GB):

Transferrable Data Content (Contacts & Groups):

‧ Conversation history

‧ Voice recording

‧ image

‧ Video

Notice:

1. This service support for Personal WhatsApp account only, not support for WhatsApp Bossiness account.
   *In addition, we also have 【Paid Service】Cross platform WhatsApp Business Data Transfer. For details, please visit the following website:
   https://www.fortress.com.hk/en/workshops/detail/BP_13205822
2. The time of data transfer depends on the storage of mobile and the actual situation.
3. Please arrive at the store you have reserved 10-15 minutes before. If you are late for 30 minutes or more during the reservation period, you will need to make another reservation.
4. If you need to rearrange or cancel the reserved data transfer service, you must notify us by email to ftrproteam@aswatson.com within 24 hours before the reservation date.
5. The relevant fee will be charged by the instructor before the start of the course.*Service must be registered within 3 months from purchase date.

For more details of this service, please refer to the terms and conditions.